• Radio will not turn on (No sound, no display)

    • Adarius

    These are the basic things the radio needs to work properly: *Note: Blue and Blue/White wires are low amperage and are designed to control internal relays within external amplifiers or power antennas. These outputs are not intended to power other devices. If turning on more than one amplifier or using these…

  • Radio cuts in and out or skips when using USB or AUX inputs.

    • Adarius

    Possible Cause: RF interference from high performance ignition systems Action: Make sure main control box is isolated from firewall (use the rubber boots that came with the ignition module) Possible Cause: Advanced or improper ignition timing Action: Adjust the ignition timing back to factory specs, so that it does not fire prematurely. Check the…

  • Speaker Basics

    • Adarius

    Types of Speakers Our speakers come in many different sizes and configurations. We will cover the basic types in this tutorial. There are a few things to consider when choosing speakers. How many speakers do you want or need? More important, what type and size do you need? Many classic…

  • Radio Blows Fuses

    • Adarius

    Possible Cause: Possible short in wiring. Action: Check wiring to be sure no power wires (red, yellow, blue, or blue/white) are touching metal. Possible Cause: Possible incorrect fuse. Action: Check that fuse has a 15 amp rating. Possible Cause: RetroSound radios will work in negative grounding vehicles only. Action: Check vehicle for correct negative grounding system…

  • What is the return policy?

    • October 28, 2020
    • Adarius

    Products may be returned for a refund, credit, or exchange within 30 days of receipt (less shipping cost). All returned items must be unused, non-installed, new, and sale-able condition. Any missing parts, knobs, shafts, etc. from your return will be charged back to you at our discretion. Any refunds will…

  • When will my order ship?

    • Adarius

    Orders placed before 2 pm PST will be shipped the next business day. If you have placed an order, you can view your order information by logging into your account.

  • How do I become a dealer?

    • Adarius

    You can contact our sales team at sales@retromanufacturing.com, use our live chat system, or call 888.325.1555 to request a dealer application. Usually, these applications are approved within 2 business days. Please speak with one of our sales representatives for more details.

  • When will my credit card be charged?

    • Adarius

    If your order was placed during normal business hours, your card will be charged the same business day. If not, you will be charged the following business day.

  • I need a copy of my receipt/invoice.

    • Adarius

    You will need to contact us during our normal business hours at 888.325.1555 or through our live chat system.Hours of Operation:6:30am – 5pm PSTMonday – Friday

  • Do I have to pay sales tax?

    • Adarius

    Most customers in the United States will not be charged sales tax. For orders in Nevada and states or countries that require taxes for online orders, taxes will be charged.

  • How much is my shipping?

    • Adarius

    All orders placed directly with Retro Manufacturing will be shipped from Henderson, NV. Shipping cost will be calculated during checkout and is based upon the carrier selected, weight/dimensions/quantity of package(s) in your order, shipping destination, and the delivery time.

  • I have a question about my order.

    • Adarius

    You will need to contact us during our normal business hours at 888.325.1555 or through our live chat online. Hours of Operation:6:30am – 5pm PSTMonday – Friday

  • Radio cuts in and out while car is running.

    • October 23, 2020
    • Adarius

    Voltage to the radio is not consistent. Using a multimeter check that both red and yellow wires show at least 12 volts while the car is running and never goes higher than 14.9 volts. Ensure the ground (black wire) is connected to a clean metal point not shared with other…

  • Do you ship to my country?

    • Adarius

    We ship to most countries. If your location is not available in the shipping dropdown menu on the checkout page, check our dealer locator to find a dealer near you. If you have trouble finding a dealer in your location, feel free to chat with us online or contact us…

  • How do I track my order?

    • Adarius

    You can view your order information by logging into your account. You may also contact us at 888.325.1555 if you need further assistance. Please have your Sales Order number avaiable.

  • When will my order ship?

    • Adarius

    Your order will ship the same day if it was placed before 2pm Pacific Standard Time. All orders placed after 2pm PST will ship on the following business day.

  • Do you match prices?

    • Adarius

    Prices are as marked. We do not price match or offer special pricing.

  • My order never arrived.

    • October 21, 2020
    • Adarius

    We are sorry to hear you are having issues tracking down your order. Please contact our sales team at sales@retromanufacturing.com or call 888.325.1555.

  • How do I make a return?

    • October 17, 2020
    • Adarius

    Should you need to return a product for a refund, warranty, exchange or credit, please contact our technical support department via email at tech@retromanufacturing.com or call 888.325.1555 for a Return Authorization Number (RA). Please be aware, products may be returned for a refund, credit, or exchange within 30 days of…

  • How do I change quantities or cancel an item in my order?

    • Adarius

    You can view your order information by logging into your account. If you would like to cancel or change your order please contact us at 888.325.1555 or email us at sales@retromanufacturing.com. Please have your sales order number available.

  • How do I find my product?

    • Adarius

    You can find the products we offer for your vehicle at RetroManufacturing.com by entering your classics Year/Make/Model into the vehicle search located here. If you have a specific product you are searching for, you can use the product drop-down menu. You can also use our search bar on the top right…

  • What is a common ground speaker system?

    • October 13, 2020
    • Adarius

    A common ground system means the negative (-) speaker wires in your car are connected to a common grounding point on the vehicle chassis, or at another point within the vehicle. RetroSound® radios will NOT work on a common ground system. You will need to run new wires to each speaker…

  • Sound Issues

    • August 7, 2020
    • Adarius

    The most common reason for no sound is speakers or speaker wires are grounded or shorted to a metal point. Test to be sure no speaker wiring is connected to a chassis ground and there are no speaker wires shorted to metal. Speaker wiring cannot be shared or bridged. Each…

  • Hello world!

    • July 24, 2020
      • Uncategorized
    • Adarius

    Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

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