Troubleshooting

If your radio is turning on but there is no sound. First check radio functions, be sure you have an...

Possible Cause: RF interference from high performance ignition systems Action: Make sure main control box is isolated from firewall (use the rubber...

There are five main issues that cause this problem: Because our radios feature an external USB cable on a three-foot...

Possible Cause: Possible short in wiring. Action: Check wiring to be sure no power wires (red, yellow, blue, or blue/white) are touching...

These are the basic things the radio needs to work properly: *Note: Blue and Blue/White wires are low amperage and are...

The most common reason for no sound is speakers or speaker wires are grounded or shorted to a metal point....

Our radios are high-powered and are designed to work with 4 ohm speakers. Check or replace your existing speakers if...

Possible Cause: Invalid media or device. Action: RetroSound® radios will playback Mp3, WMA, or FLAC files via a flash drive. Only Motors...

If your radio stops responding to controls or freezes it could mean you have a voltage issue.  The radio may not have stable...

Will Not Power On Protection Light Comes On No Output Clipping Amp (Amp turns on and off) Hearing Engine Whine....

If your shafts are not working or they are working erratically there are a few things we like to check...

If your radio controls are working backwards compared to the owner’s manual there may be a simple solution. The most...

If you have mistakenly changed your Motor to use a Face/Panel you do not have: 1. Turn the ignition off...

SiriusXM BT Audio USB

If the Thumb-Roller controls are reversed, or acting erratically follow these steps to resolve the issue: Press and hold the...